📘 Brixel Education Terms & Conditions

At Brixel Education Group, we’re dedicated to providing a safe, inspiring, and enriching environment where students can explore robotics, programming, and STEM through hands-on learning. The following policies apply to all our in-centre and online programs, including summer camps, regular classes, and trial sessions.

By enrolling in any Brixel program, you acknowledge and agree to the terms outlined below:

🔹 1. Trial Class Policy

• Each new student is eligible for one complimentary trial class per program.
• Trial classes are subject to availability and must be confirmed in advance.
• Participation in a trial class does not guarantee a reserved spot in the full program. Full registration and payment are required to continue.

🌞 2. Summer Camp Terms

• Camp Structure: Each week of camp focuses on a unique theme with age-specific activities.
• Registration is on a first-come, first-served basis. Full payment or an approved plan is required to reserve a spot.

Refund & Transfer Policy

At Brixel, we strive to provide a flexible and transparent experience for families while ensuring smooth operations for our team and campers. Please review our official policy below:

🔄 Transfer Policy

We understand that schedules can shift! Transfers can be made under the following conditions:

• 📅 Transfers may be accommodated, pending availability.

• ✍️ Submit requests in writing at least 7 days prior to the originally registered week.

💸 Refund Policy

Refunds are issued based on when the cancellation request is received:

• 🗓️ More than 1 month before the camp week: Full refund minus $50 admin fee per week.
• ⏳ 2–3 weeks before: 70% refund (30% non-refundable).
• ⛔ Less than 7 days before: No refund.

⚠️ Important Notes

• 📧 Requests must be submitted via email for documentation.
• 🔁 Policies apply per individual camp week.
• 🚫 No refunds/credits for missed days due to:
  
  • 🤒 Illness
  • ✈️ Vacation
  • 📆 Scheduling conflicts
• 📄 Exceptions only for documented emergencies, pending management approval.

📸 3. Photo & Media Consent

By registering, you grant Brixel permission to:

• Take photos and videos of your child during classes, camps, and events.
• Use media for promotional purposes, including our website, social media, and printed materials.

If you do not wish your child to appear in any media, please email us at [email protected] before the start of the program.

🩺 4. Medical Care Consent

In the event of a medical emergency:

• We will attempt to contact a parent/guardian, the child’s physician, or emergency contact.
• If no contact can be reached, we may call an ambulance and have the child accompanied to the hospital by staff.
• Any expenses incurred are the responsibility of the child’s family.

Brixel is not responsible for incidents resulting from false or incomplete information provided during registration.